11 Virtual Receptionist Services to Manage Your Incoming Calls
March 24, 2023
Don’t have time to keep customers waiting on hold? Streamline your call handling duties with virtual receptionist services.
11 Customer Service Platforms To Increase Retention Rates
Believe it or not, customers are an essential part of your business. Failing to provide a great customer experience means you’ll have to attract new buyers regularly to keep your business going.
9 Best Open Source or Free Ticketing Systems for Business Support
Boost your customer or employee experience and streamline your resolution system with these best open-source or free ticketing systems. Explore here!
Modernize Your IT Services with Freshservice ITSM and Reduce Cost
IT service management (ITSM) is a crucial process that ensures the delivery of hardware and software-related IT services to internal or external clients. Freshservice makes this ITSM process efficient and affordable.
9 First-Party Data Strategies for Driving Customer Engagement
Want to improve customer experience and marketing performance for your upcoming campaigns? Let’s explore the best first-party data strategies.
Win More Customers with Marketing and Sales Software – Freshsales
Acquiring and retaining customers has become more challenging than ever. With Freshsales CRM, managing your sales and marketing pipeline becomes an effortless process.
10 Best IVR Software for Small and Medium Businesses
IVR, an acronym for Interactive Voice Response software, is an automated business call management software that acts as an interface between your callers and your company at large.
How to Collect Voice of Customer (VOC) to Improve Your Business
Gathering Voice of Customer is your gateway to unlock endless opportunities. Our step-by-step guide will teach you everything you need to know about VOC.
10 Best Customer Onboarding Software Offering Amazing Experiences
A good onboarding process will ensure your customers stay loyal for a long time and come back for repeat purchases. Here are some customer onboarding tools.
9 Best IT Helpdesk Solutions for Small to Big Businesses
Automating IT helpdesk makes it easier for internal and external users of log requests and lets you track the status and analytics of the requests. Check out some of the best tools.
10 Agency Project Management Software to Manage Your Clients Seamlessly
Want to gain complete control over all your client projects? Keep reading this article to learn about the industry’s leading agency project management software.
Transform Your Customer Service with Salesforce: Affordable and Efficient
Make your customer service more efficient and improves customer satisfaction with Salesforce service cloud. Explore its features, offerings, and more.
How to Win at Customer Happiness with Freshworks
Customer satisfaction is one of the most important business KPIs, and you should consider implementing top-notch products to set up your business operations and customer support system. It helps you give the best customer service.
8 ServiceNow Competitors to Try for Small To Big Businesses
ITSM tools are efficient at helping teams deliver outstanding IT services to their customers and improve employee productivity and collaboration while saving resources.
8 Best Cloud Communication Platforms For Small Businesses
If you are looking to collaborate and communicate with your team as well as customers, check out list of the best Cloud Communication platforms.
What Is the Customer Health Score and Its Important for Your Business
Curious to understand if the customer likes your product or service? Learn everything about customer health score and determine how you can improve it.
8 Best Point of Sale (POS) Systems to Grow Your Business
Want to have reliable payment processing with your customer? Check out the best point of sale (POS) system to receive payments securely and efficiently.
Unlock Shopify Sales Through Helpdesk With Gorgias
December 12, 2022
Want to improve the customer experience for your business? Check out our brief guide on how Gorgias is an excellent choice for Shopify helpdesk software.
9 Top Survey Maker Apps to Get Feedback/Do Research
Looking for the best online survey apps for gathering customer feedback? Check out top online survey apps that can help you derive business insights.
How to Write Call Center Scripts for Beginners
Enhance your customer experience using these effective call center script tips and tools to develop a conversation that works for your business.
7 Top Visual Customer Support Platforms for Better Engagement
Looking to integrate visual customer support into your business? Here, we will highlight top visual customer support platforms for better engagement.
7 Best Customer Feedback Tools to Improve Your Products
Customer feedback management plays a critical role in the development and up-gradation of any product. It allows you to understand your customer needs and identify areas requiring specific changes to make the product more convenient and appealing.
Service Blueprint Diagram Explained [+ 5 Resources]
Want to review your business’s service offerings? Check out the detailed guide on service blueprint diagram that visualizes a service offering accurately.
How to Get Virtual Phone Number for Your Business?
Answering business calls from your personal phone number can really affect your privacy.