How SaaS Business can use a Knowledge base to Delight Customers?
Delivering customer satisfaction in a SaaS business is priority 1,2 and 3, at least that’s how I see it.
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Customer Service
Empower your customers with a great service experience! We have listed some of the best resources to help you enable your customers to have better engagement with your brand.
IT Production Support Shift, On-Call Handover Template
Most probably you’ll be working on a shift or on-call basis if you are doing Production Support.
How to Enable Live Chat 👋 on Your Website?
People visit your website for a reason. Maybe they are interested in your product and service, have some related queries, or are just browsing.
7 Best Open Source Live Chat Software to Talk to Your Customers
Customer support is one of the most important aspects of running a business, and if you have a live chat facility, that’s the icing on the cake.
8 Canned Response Tools to Help Productivity and Customer Service
Customer support executives need to answer hundreds of queries every day. Canned response apps can make their job quick and easy.
How to Serve Customers in a World of Social Distancing?
One of the underlying themes, regarding the Covid-19 pandemic, is that the world will never be the same.
