LiveChat functions as a communication software which will help you maintain a stream of conversations between you and the customers. Learn from them, what they need and use this information to better your brand.
The tool will help you convert new visitors into long-lasting customers.
Some of its features are
- Chat tools – visitor information, file sharing, timeline, chat archives, delivery status, transfer, chat transcripts etc.
- Customization – chat window themes, company logos, language, CSS customization, agent profiles, engagement graphics and others
- Engaging Customers – automatic greetings, personal greetings, ticket form, chat buttons, chat via a direct link