Freshchat is a communication management tool which can help the user in converting new visitors into leads.
More than a messaging software, Freshchat is a sales and marketing tool. Have conversations that help the customer and let you gain insight.
Better your business by understanding your customer better.
Some of its features include:
- Topic based message channels
- Unlimited contacts
- Priority inbox for important conversations
- Filter conversations based on team members, groups and message channels
- A new and improved web messenger