Woopra can help you understand how each touchpoint affects the customer experience to ignite growth, retention and customer success.
They provide detailed journey reports that are indicative of customer satisfaction and expectations. They also show key attributes that can affect your product’s popularity, including geography and age.
Some of their clients include Rentler, Mayven and Duke University.
It’s full of interactive and informative features like:
- Journey, trend and retention reports that provide companies with valuable insights about their customer base
- Behavioral segmentation based on any combination of criteria
- 50 plus one-click interactions to unify and act on consumer data