This New AI Tool from Zoom Promises to Make Work Easier—But How?

Workvivo by Zoom has launched Workvivo AI, a workplace assistant designed to streamline internal communication and enhance the employee experience. It is powered by Zoom AI Companion and is now available to Workvivo customers at no extra cost. Here’s everything you need to know about: 

Workvivo AI: Key Features 

One of the biggest features of the Workvivo AI is its ability to integrate with an organization’s existing internal content.  Companies can choose to add Workvivo blog posts, HR policy updates, or event details to the AI assistant’s Help Center, ensuring users receive more relevant and personalized information.

Moreover, it aims to improve employee engagement with company information. The tool claims to reduce the need for support tickets and make navigation easier. It can also generate content, including company updates, employee shout-outs, and full surveys based on prompts.

For internal communications and HR managers, Workvivo AI aims to reduce repetitive tasks, allowing them to focus on more strategic responsibilities. Organizations using Workvivo AI will also have flexibility in managing access, as administrators can configure role-based permissions for different employee groups.  

We often hear from our customers that internal communications and HR leaders are buried in repetitive, transactional tasks that stop them from being strategic in their roles. Workvivo AI will help these teams focus on the bigger picture by accelerating repetitive tasks like content creation. We are so fortunate to have a strong AI team and infrastructure to rely on as a Zoom company to ensure that Workvivo AI is secure, scalable, and easy to use for our customers.

Andrea Graham, Head of Product and Engineering at Workvivo by Zoom

Zoom customers have been loving Zoom AI Companion, and Workvivo AI will be a great value add for Workvivo. Customers of both Zoom and Workvivo will benefit from an excellent experience due to the shared AI infrastructure behind AI Companion and Workvivo AI. Workvivo AI will be available for Workvivo customers at no extra cost, aligning with our Zoom AI philosophy that all of our customers should benefit from generative AI.

Smita Hashim, Chief Product Officer at Zoom

With AI becoming a bigger part of workplace communication, Workvivo AI seems to provide a more efficient way for organizations to manage internal processes while maintaining a human-centered approach.