Geekflare
Legal

Privacy Policy

Last updated 21 September 2026

Geekflare LTD ("Geekflare," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website geekflare.com, our APIs, our online tools, and our guides (collectively, the "Services").

Please read this Privacy Policy carefully. By using any of our Services, you agree to the collection and use of information in accordance with this policy.

Geekflare LTD is GDPR compliant. We process personal data in line with the UK GDPR and the EU GDPR, and the same standards apply across the company, including our AI workspace, Sparkian.

Sparkian at sparkian.com is operated by the same company trading as Sparkian and has its own Privacy Policy covering the data you send to it. This policy covers geekflare.com and the Services listed above.

1. Information We Collect

We collect information in a few different ways to provide and improve our Services.

1.1. Information You Provide to Us

  • Account Information: When you register, we collect information like your name, email address, and password.
  • Billing Information: If you subscribe to a paid Service, our third-party payment processors (Stripe, PayPal, and Wise) will collect your payment card information. We do not store your full payment card details on our servers.
  • Communications: If you contact us via a contact form, social media, or support email, we receive your name, email address, and the message content.
  • Service Input: We collect data you input into our services, such as:
    • Target URLs or IPs submitted to Geekflare Tools or Geekflare API.
    • Third-party API keys you provide for "Bring Your Own Key" (BYOK) features, stored encrypted.

1.2. Information We Collect Automatically

Like most websites, we automatically collect information that your browser sends whenever you visit our Services.

  • Log Data: This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and time spent on those pages.
  • Analytics Data: We use Google Analytics and PostHog to understand user behavior, record session replays (to debug issues), and analyze feature usage. This helps us improve the user experience and fix bugs faster.

2. Legal Basis for Processing (EEA/UK Users)

If you are from the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using the personal information described above depends on the Personal Data concerned and the specific context in which we collect it:

  • Performance of a Contract: We need your email, account details, and inputs to deliver the AI, API, and Tool services you have subscribed to.
  • Legitimate Interests: We process data for security checks, fraud prevention (e.g., preventing API abuse), and product improvement (analytics).
  • Consent: We rely on your consent for non-essential cookies and marketing newsletters. You may withdraw this consent at any time and stop using our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To operate our website and host our infrastructure on Google Cloud Platform.
  • To process transactions and manage your subscription.
  • To provide the specific AI, API, and Tool outputs you request.
  • To monitor and analyze usage and trends to improve our products.
  • To detect and prevent fraudulent, abusive, or illegal activity.
  • To provide customer support and send technical notices.

4. How We Share and Disclose Your Information

We do not sell your personal information. We may share your information with third parties only in the following situations:

  • Service Providers: We share data with third-party vendors who help us operate our business. These include:
    • Hosting: Google Cloud Platform, AWS, Cloudflare, DigitalOcean.
    • Analytics: PostHog, Google Analytics.
    • Payment Processing: Stripe, PayPal, Wise.
    • Email Delivery: Postmark.
  • Legal Requirements: We may disclose your information if required by law, subpoena, or valid legal process, or to protect the rights and safety of Geekflare, our users, or the public.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

5. Privacy Information for Specific Services

5.1. AI workspace (Sparkian)

Our AI workspace is now provided as Sparkian at sparkian.com. Prompts and responses you send there are covered by the Sparkian Privacy Policy, not by this one. We do not process AI prompts through geekflare.com.

5.2. API Services

  • To ensure security and billing accuracy, we log metadata about your API requests (API key, IP address, timestamp, endpoint). We do not log the full payload (body) of your requests unless necessary for temporary debugging.
  • If you use our Scraping API, Geekflare acts as a data conduit. We verify that the request is technically successful and pass the data back to you. We do not retain the content of the websites you scrape for longer than is necessary to cache the response to improve performance.

5.3. Bring Your Own Key (BYOK)

If you provide your own third-party API keys to use within Geekflare, those keys are encrypted at rest in our database. They are decrypted only at the moment of making a request on your behalf, are never shared with any other third party, and are not visible to Geekflare staff. Deleting a key from your account removes it from our active systems.

6. Cookies and Tracking Technologies

We use cookies to help us operate, analyze, and improve our Services.

  • Essential Cookies: Required for login and security.
  • Analytics Cookies: Used by Google Analytics and PostHog to track website performance.

You can change your choice at any time using the Cookie settings link in the footer of any page, or instruct your browser to refuse cookies. Some parts of the Services may not work if essential cookies are blocked. Our Cookie Policy lists what each category is used for.

7. Data Security and Retention

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest. Our infrastructure is hosted on Google Cloud Platform, AWS and Cloudflare, which adheres to high security standards (ISO 27001, SOC 2).

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you delete your account, your personal data is removed from our active databases, though some data may remain in backups for a limited period for disaster recovery purposes.

8. Your Data Protection Rights

8.1. General Rights

You may review and update your account information at any time by logging into your account. You can opt-out of promotional emails via the "unsubscribe" link.

8.2. EEA/UK Residents (GDPR)

Geekflare LTD is GDPR compliant. If you are in the United Kingdom or the European Economic Area you have the right to:

  • Access the personal data we hold about you, and receive a copy of it.
  • Have inaccurate or incomplete data corrected.
  • Have your data erased, where we have no overriding lawful basis to keep it.
  • Restrict or object to processing, including processing based on our legitimate interests.
  • Receive your data in a portable, machine-readable format.
  • Withdraw consent at any time, where processing is based on consent. Withdrawing consent does not affect processing carried out before you withdrew it.
  • Lodge a complaint with a supervisory authority. In the United Kingdom this is the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, contact us through our contact page. We respond within one month of receiving a request, as the GDPR requires, and we will tell you if we need longer because a request is complex. We do not charge a fee for a request unless it is manifestly unfounded or excessive.

8.3. California Residents

We do not sell or share personal information as those terms are defined by the California Consumer Privacy Act, and we do not process personal information for cross-context behavioural advertising. If you are a California resident, you can ask what personal information we hold about you and ask us to delete it through our contact page, and we will not discriminate against you for making a request.

9. International Data Transfers

Geekflare is based in the United Kingdom. However, our infrastructure and service providers (such as Google Cloud, Cloudflare, and Stripe) may process data in the United States or other countries.

By using the Services, you acknowledge that your information may be transferred to and processed in jurisdictions outside your own. We ensure appropriate safeguards are in place for such transfers, such as relying on the Data Privacy Framework (DPF) or Standard Contractual Clauses (SCCs) with our vendors.

10. Children's Privacy

Our Services are not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

11. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The "Last Updated" date at the top of this page will indicate when the latest changes were made. Your continued use of the Services generally signifies your agreement to the updated terms.

12. Contact Us

The data controller for your personal information is Geekflare LTD, registered in England and Wales under company number 12085510. For any question about this policy, or to exercise a data protection right, contact us through our contact page.