Geekflare’s This Week in Business Tech: Salesforce, Microsoft, Zoho, and More

March has arrived, and the first week of the month was filled with updates and new launches. Where Microsoft unveiled its new AI tools to help Sales representatives, Salesforce launched its AgentExchange marketplace, and a lot more. 

If you have missed all these updates, don’t worry. I am at your rescue. In this story, I have compiled all the major happenings of the week. Let’s get started! 

New Microsoft AI Tools Automate Sales Tasks

Microsoft took the stage to unveil its latest AI tools, which are specially curated for sales teams. It includes two new AI-powered assistants: Sales Agent and Sales Chat. These tools are claimed to automate important sales processes, allowing sales professionals to focus on high-value tasks.

Furthermore, the company also unveiled its AI Accelerator for Sales program. It is designed to help businesses transition from regular CRM systems and leverage Microsoft’s AI capabilities. The program includes Microsoft 365 Copilot, Pre-built AI agents, Custom AI agents, and more. 

Salesforce Launches AgentExchange Marketplace

Salesforce announced its Agentforce 2dx, the latest version of its AI-driven digital labor platform. While it includes several new features, the one that caught the most attention is the new AgentExchange marketplace. It is a marketplace for AI agents that will provide ready-made AI solutions to businesses. 

According to the company, over 200 partners have already joined the platform. It includes pre-built actions, topics, and templates.

DeepSeek R1 Models: Now Running Directly on Your Copilot+ PC 

While Microsoft is launching a spree of new AI tools and models, the company is also promoting other AI models. For example, recently, the DeepSeek R1 7B and 14B distilled models arrived on the Copilot+ PCs. It expands the AI capabilities on the Edge, allowing users to take advantage of large-scale machine-learning models directly from their Copilot+ PCs.

Agentforce Deepens Slack Integration 

Agentforce, the digital labor platform, has added new automation features to its Slack integration. The update introduces Slack Actions, enabling Agentforce to complete tasks directly in Slack. This helps sales, service, marketing, and commerce teams work more smoothly.

Zoho CRM Unveils Canvas Upgrades: Mobile-Friendly Views & More 

Zoho also updated Canvas, its no-code design studio for Zoho CRM. The latest features include mobile customization, a refreshed module view builder, and general enhancements aimed at improving user experience.

Pipelinersales Launches Pipeliner CRM Availability in AWS Marketplace 

Pipelinersales Corporation has launched Pipeliner CRM on the AWS Marketplace. This enterprise CRM includes AI assistance, advanced automation, and strong pipeline management with detailed reporting. It is said to boost sales productivity, features a user-friendly interface, and quick and cost-effective setup. 

That’s it for this week’s top stories! Stay updated on Business Tech and AI by following us on Google News. We’ll keep you informed.