Culture Amp Review: Building a Better Workplace Culture

Culture Amp

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Culture Amp is an employee engagement platform that focuses on performance management and leadership development as well. In today’s competitive talent market, where more than 52% of employees are actively looking for a job, the importance of employee experience platforms like Culture Amp is paramount.

Founded in Australia in 2011, Culture Amp offers dedicated tools for employee surveys, 360-degree feedback, and performance reviews, all underpinned by a strong commitment to People Science. It also leverages research data for benchmarking, AI-driven insights to identify trends, and actionable data and insights to move beyond traditional HR practices.

However, you might wonder how these tools will help you build a progressive and employee-friendly culture in your organization. Continue reading this unbiased Culture Amp review as I take you through the detailed exploration of its products, features, pricing, and more.

Features

• Continuous feedback tools with real-time feedback exchange.
• Performance review and shoutout to deserving employees.
• Personalized growth plan and career paths.
• 40+ customizable employee survey templates.
• Storyboards to present the analytics data contextually.

Pros

• On-demand training resources and guides.
• GDPR, CCPA, ISO 27001, SOC II compliant.
• Customer service via live chat and email.

Cons

• Customer support is not available on weekends.
• Website does not contain pricing information.

Exploring Culture Amp Platform

The products of Culture Amp are as follows:

1. Employee Engagement

Culture Amp’s Engage platform identifies engagement drivers for your employees so that you can find out what motivates them and take steps to implement those organization-wide.

AI Comment Summary: It uses AI to automatically generate a summary of your employee comments. Besides analyzing the survey results, it generates summarized reports on key findings.

Surveys: It offers 40+ ready-to-use and customizable survey templates to be used across the entire employee lifecycle. Its pulse surveys provide deeper engagement insights with contextual results.

Benchmarks: It lets you access reliable insights into industry standards to compare that against your company and find where you stand. Its engagement surveys and industry benchmarks allow you to compare the survey results of different departments of your organization.

It leverages AI-driven analytics to provide you with a comprehensive understanding of your workforce. Customizable surveys gather employee feedback on various aspects, such as job satisfaction and company culture. Afterwards, its AI processes this data to identify key engagement drivers and predict potential attrition risks. This data-driven approach allows organizations to move beyond guesswork and implement targeted strategies to improve employee experience.   

2. Employee Performance Management

Culture Amp Perform automates the performance review process to align employee efforts with business goals. It also improves the communication between the managers and employees through a culture of continuous feedback.

Performance Review: It’s built-in calibrations and expert guidance lets you avoid bias and build trust in the performance management process. Its customizable performance review tool can be personalized according to the unique needs of your organization. It provides helpful performance review examples that managers can refer to.

Shoutouts: It offers a peer-to-peer recognition program, which keeps employees motivated and improves their engagement. It lets you set company-specific keywords to make the appreciation sound natural.

1 on 1 Conversations: It creates shared agendas to help with the one-to-one conversations. It provides managers with communication guidance and best practices while letting them address the challenges.

Culture Amp Perform prioritizes continuous development and fairness by providing ongoing feedback through regular check-ins and peer recognition. It saves you from infrequent, stressful reviews. Its calibration sessions ensure fair evaluation of the employee performance. It combines continuous feedback, AI, fairness, and goal alignment to develop a culture of high performance and organizational growth.   

3. Employee Motivation and Development

Culture Amp Develop helps with employee growth through a multifaceted approach that includes personalized career paths, ongoing skill development, and AI-driven insights on employee progress and development needs.

Personalized Growth Plans: It creates competency-based growth plans for your employees, aligning them with business strategy. It boosts their performance by generating hyper-targeted insights that identify strengths and gaps of your team.

Career Paths: It lets you create and share role descriptions with your employees to provide clarity and set expectations. It ensures a development strategy with inclusivity for a competent framework. 

Development Analytics: It analyzes strengths and gaps in a company to offer you a critical visibility into employee development. It automatically updates dashboards with KPIs from where employees can uncover their potential and stay motivated.

This solution empowers you with targeted interventions and informed decision-making. It equips managers to become effective career coaches through leadership development, guiding them to provide micro-learning resources. Its combination of robust features helps you create an environment for employee career growth and development in your organization.

4. People Analytics

Culture Amp’s People Analytics transforms raw data from HR software into strategic insights that help you visualize and analyze employee feedback, performance metrics, and demographic information for workforce impact. Top features of this platform are:

HR Data Health: It points out the missing and inconsistent data across your system. It also prioritizes fixes with impact score to show how these affect your data score. 

Storyboards: It uses advanced filters to categorize data based on department, employee group, and region. It creates dynamic narratives out of the data you have and keeps it updated with real-time data. 

Scenario Planning: It lets you explore what-if scenarios for headcount planning. Using historical trends, it allows you to identify critical metrics and refine your plans for maximum success.

By centralizing diverse people data from various sources into a single source of truth, it lets you gain a holistic view of your workforce. It enables you to identify and address data gaps, strengthening the accuracy and reliability of insights while fostering data integrity for HR decision-making. Culture Amp enables you to swiftly identify risks, trends, and opportunities. You can effectively communicate its predictive insights with relevant stakeholders, for timely and informed action.

Top 8 Culture Amp Tools & Features

While Culture Amp is a feature-packed solution, some of its highlighted features are as follows:

1. Employee Retention Tool

Employee retention tools empower organizations to proactively address the employee turnover issue, specifically through its Retention Insights feature. It seamlessly integrates HRIS and employee survey data into a unified dashboard that provides early warning signals of potential departures. Since high employee turnover rates have become a growing concern among companies, I believe this feature offers a significant advantage in proactive talent retention and strategic workforce planning. 

Culture Amp utilizes over a billion employee experience data points to predict which employees are at risk and pinpoints the underlying reasons. Hence, HR teams can make informed retention recommendations and managers can take preventative actions tailored to their teams. Ultimately, the tool helps organizations build a stronger, more stable, and positive work culture by predicting and addressing turnover.

2. Surveys

Culture Amp lets you take surveys on your employees across the employee lifecycle so that you can address retention challenges. It boasts a library of 40+ ready-to-use survey templates, covering areas like engagement, performance, and Diversity, Equity & Inclusion (DEI). It’s customizable, research-backed surveys provide critical insights that help you uncover what drives or hinders retention. 

The feedback data collected by surveys can be compared with industry benchmarking. When you understand employee feedback and act upon it, you create a culture where employee concerns are addressed and positive changes are implemented.   

3. Continuous Feedback Tool

Continuous Feedback Tool facilitates a dynamic culture of ongoing improvement in your organization by enabling real-time feedback exchange. It enables your employees to share and receive actionable feedback, enabling accountability and course correction. It comes with built-in smart suggestions to ensure relevant individuals are included in the process. 

It offers easy-to-use templates to generate quality feedback. Embedded coaching and upskilling resources drive behavior change in your employees, allowing them to act on feedback and enhance performance.

Culture Amp encourages regular performance conversations between managers and employees to enable this continuous feedback loop to align individual goals with company objectives. This practice of coaching and feedback that drives continuous improvement builds a high-performance culture.

4. 1:1 Meeting

Culture Amp’s 1:1 Meeting feature aims to build a positive culture by improving performance through impactful conversations between managers and employees. It offers shared agendas so both parties are prepared and focused. Managers can identify and address employee challenges through check-in questions, moving beyond simple task updates. 

Embedded guidance and best practices transform your managers into coaches, scaling effective leadership habits. It is one of the prominent tools that Culture Amp uses, encouraging regular performance conversations and promoting continuous improvement. This approach ultimately simplifies performance reviews, reducing stress and promoting fairness.

5. 180° & 360° Assessment

Using Culture Amp, you can perform both 180° and 360° feedback assessments on your employees. You can conduct the 180° assessment using the Manager Effectiveness template, which includes the feedback from a manager’s direct reportees. It shares insights into a manager’s leadership style and effectiveness from the perspective of those they lead. 

For 360-degree assessment, the Individual Effectiveness and Leadership Effectiveness templates are perfect options as these enable you to gather feedback from managers, peers, and direct reportees. It offers a more comprehensive view of an individual’s strengths and areas for development. 

Through these unbiased assessments, your company encourages open and honest communication, making feedback a regular part of the workplace. As provided from diverse perspectives, these enhance self-awareness and help individuals understand how their behavior impacts others.

6. Storyboards

The storyboards feature transforms raw people data into tailored narratives that assist with informed decision-making and culture building. It delivers hyper-relevant information to diverse stakeholders through filtered insights based on department or location. With its help, you can create dynamic, real-time narratives with embedded live data that update automatically.  

Culture Amp ensures secure sharing of sensitive data through role-based permissions so only the decision-makers can access the necessary information. Storyboards are useful to HR officials, people analysts, leaders, and executives by simplifying data, creating contextual data stories, and promoting alignment.

7. Data Health

Data Health is a proactive tool to maintain data integrity and build a strong organizational culture. It identifies and highlights missing or inconsistent data, preventing compromised metrics and ensuring data accuracy. 

Its centralized dashboard lets you easily pinpoint data gaps and understand their impact on key metrics. It provides impact scores that allow teams to focus on the most critical areas, both at the metric and employee levels. This feature facilitates accountability and ownership through custom data scopes, quality KPIs and permission management. Whether you are an administrator or insight creator, it simplifies data maintenance and data issues addressing by ensuring up-to-date employee information.

8. Scenario Planning

With Headcount Scenario Planning, you can strategically build an organizational culture simulating and projecting workforce changes. It lets you visualize the impact on workforce trajectory and identify strategic opportunities by adjusting inputs like hiring rates, turnover, and productivity. 

This tool lets you explore “what-if” scenarios based on historical trends by quickly adjusting key inputs, revealing critical metrics and refining plans. It allows for setting headcount targets and tracking progress in real-time. You can adjust metrics like recruiter capacity and time-to-hire, which simplifies complex modeling of hiring scenarios and provides leaders with actionable, data-driven recommendations. Moreover, it enables you to make strategic decisions based on reliable workforce projections, aligning workforce strategy with overall business goals.

Culture Amp Pricing

Culture Amp offers several products from which you can choose the ones you need for your team. Its pricing depends on the number of employees, chosen products, and service tier. It does not involve any set-up fees or additional charges. To know the customized pricing for your team, you need to contact its sales team.

When it comes to product support, Culture Amp provides assistance through email and live chat, Monday to Friday. 

Culture Amp Science

Culture Amp Science is a collection of science-based solutions and research by Culture Amp. It has a team of expert psychologists and data scientists that explore innovative approaches to tackle everyday challenges faced by your organization. Culture Amp analyzed data from 2,400 global companies and 1.8 million employees to unveil the impact of hiring and retention on the team experience.

Culture Amp Science applies research-backed methodologies to understand and improve workplace culture. It leverages People Science insights from organizational psychology and behavioral science to construct their surveys and analytics. This ensures relevancy and statistical soundness of the collected data. 

Furthermore, Culture Amp creates extensive data-driven benchmarking from their vast database of employee feedback, enabling organizations to compare their own culture against industry standards and high-performing companies. Businesses get valuable context and can identify areas for targeted improvement using this comparative analysis. Combining these elements, Culture Amp empowers organizations to make data-backed HR decisions necessary for a positive and productive work environment.

What is Culture Amp AI?

Cultupe Amp offers purpose-built AI powered by People Science that enables you to act faster by converting employee insights into actions. It also reduces bias and drives performance from your team with real-time guidance.

It summarizes thousands of survey comments and turns them into clear AI-driven insights, helping you save time and focus on what matters. Culture Amp AI even analyzes survey data to break it down into sentiments and topics for faster decision making. It compares the comments made by the team members of different groups, highlighting similarities and differences.

How Does Investing in Culture with Culture Amp Pay Off?

Investing in culture with Culture Amp yields a substantial return by directly impacting KPIs of your business. It provides tools to measure and enhance employee experience for a more engaged and productive workforce. As a result, you get reduced employee turnover and less expense associated with recruitment and onboarding. 

Culture Amp also encourages employees to get more engaged for an increased productivity and innovation. Its insights strengthen the employer brand while attracting top talent and enhancing customer satisfaction. Ultimately, investing in Culture Amp empowers you by letting you make data-driven decisions about people strategies, leading to a more adaptable and profitable business.

According to the Forrester Total Economic Impact (TEI) study, in the first year of implementing Culture Amp, you can boost manager and HR team productivity by 20% and reduce attrition by 5%. 

While these are estimations based on the research, you can use the Culture Amp ROI calculator to get more accurate results about your business. Here, you can select the number of managers and employees to calculate productivity, profitability, and reduced turnover benefits. 

Culture Amp Integrations

Culture Amp supports integration with a wide range of third-party apps belonging to HRIS, communication, data control, and compensation. Popular integrations include Workday, BambooHR, Google Workspace, Slack, Microsoft Teams, and Salesforce. It also offers an API, allowing you to connect your data with any other system.

Culture Amp Alternatives

Check out where Culture Amp stands against some of its alternatives such as Lattice, Leapsome, Microsoft Viva, and 15Five with the following key features and functionalities.

Use Culture Amp, If You Have…

Organizations focused on improving employee experience: If enhancing employee experience is your priority, Culture Amp is particularly well-suited for your company. Providing tools for employee feedback collection and analysis lets you understand employee needs, pinpoint areas for improvement, and respond accordingly to create an engaging and positive work environment.

HR teams looking for AI-driven insights: Culture Amp is highly valuable for HR teams that want to leverage AI-driven insights. Its AI capabilities analyze employee data to identify trends that help you move beyond traditional reporting and gain deeper insights into employee sentiment and engagement.

Businesses aim for high-performance cultures through data-backed decisions: If you are a business aspiring to build high-performance cultures, Culture Amp is the right choice for you. Its comprehensive analytics and reporting features enable you to track KPIs related to employee engagement and performance tracking, helping you with data-backed decision making.

Don’t Use Culture Amp, If You Have…

Small business with basic HR needs: If you are a small business, you will find Culture Amp features overwhelming. Instead, choose a simpler, more streamlined tool for basic HR functions.

Companies looking for a budget-friendly, minimal HR tool: Culture Amp is not the best option for businesses with a tight budget or seeking only essential HR functionalities.

Organization with short-term goal: Since Culture Amp is designed to bring long-term cultural change and employee engagement, companies with short-term goal setting or focused on immediate, temporary objectives should not use it.

Culture Amp Verdict

In my opinion, Culture Amp stands as a leading employee experience platform with comprehensive tools to cultivate positive workplace cultures. It provides AI-powered analytics and actionable insights through robust survey capabilities, performance management, and development tools. 

It received consistent positive user reviews and high ratings on different software review platforms. Moreover, G2’s Winter 2025 Reports rank it as #1 software in categories such as Performance Management, Employee Engagement and Career Management.

Culture Amp receives the Geekflare Innovation Award for its commitment to improve employee engagement and retention rate. I highly recommend it for both SMEs and global enterprises who want to build a strong, positive work environment through data-driven people management.