Leapsome Review: Leap to People Success

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Leapsome is an AI-powered HR platform and people ops software designed to drive HR excellence and build high-performing teams. Established in Germany in 2016, it uses performance, engagement, and learning to automate HR processes across the entire employee lifecycle and build a thriving workplace culture.

According to the 2025 report by Work Institute, career issues such as insufficient professional development, limited internal mobility, and misalignment of aspirations and roles are the reasons behind 18.9% of employee turnover. Leapsome facilitates transparent goal setting and progress tracking along with personalized career development plans, empowering employees with clear career paths.

In this Leapsome review, I will discuss the benefits of using this software and share some case studies of how different organizations have benefited from using it.

Features

• 360-degree reviews with self-assessment.
• Easy-to-create employee engagement surveys.
• AI-powered complete competency framework.
• Dedicated learning paths with on-demand courses.
• Integration with HRIS, ATS, and communication tools.

Pros

• Enterprise-level security with GDPR compliance.
• Powered by psychology and data science.
• Dedicated support based in the US and Europe.
• Customer success manager for expert advice.

Cons

• Transparent pricing is unavailable.
• Does not have dedicated mobile apps.

What is Leapsome?

Leapsome is a cloud-based HR software with a comprehensive HR toolkit that unifies and streamlines various HR processes within an organization. As a people ops platform, it enhances the employee experience and organizational performance through features like performance management, goal and OKR tracking, employee engagement surveys, continuous feedback mechanisms, learning and development tools, and meeting management.

This platform provides core HR functions for managing employee data, automating workflows, and streamlining administrative tasks such as time-off management and payroll. Leapsome’s objective is to empower HR teams, managers, and employees by fostering a culture of growth, engagement, productivity, and continuous improvement at their workplace.

7 Benefits of Using Leapsome

Leapsome comes with a variety of benefits. Here are some top benefits of using Leapsome to manage your people.

1. Run Performance Reviews

Leapsome allows you to run employee performance reviews to foster a high-performing team and cultivate a thriving culture. Its flexible and intuitive design lets you create reviews tailored to specific needs, such as project-based, 360°, leadership, and external. While doing so, it seamlessly integrates with existing HR systems and offers adaptable templates, question banks, and granular customization options, including anonymity. 

Leapsome’s workflow automation feature saves significant time by triggering recurring reviews with customizable rules and sending automated notifications. Thus, you can efficiently manage the review cycles and complete them in time. Furthermore, it promotes fair and context-backed reviews with insights from past performance, peer feedback, and goal progress.

Leapsome provides robust people analytics that enables you to easily track and analyze performance data across multiple cycles. To view the analytics data, you can either use intuitive dashboards or heatmaps. Using these tools, you can monitor trends, track employee participation, and identify top talents with the help of AI-powered insights and live updates.

2. Manage Employee Engagement

Leapsome lets you manage employee engagement and measure company culture through customizable and recurring employee engagement surveys. You can customize the surveys for the entire company, specific leadership, or individual teams. These surveys allow you to collect meaningful feedback that enables a thorough understanding of employee sentiment across different organizational levels. These are also helpful for measuring and improving key engagement drivers, which are crucial for building a positive company culture.

You can either use expert-backed question templates or create your own that have options for anonymity or identification. Another benefit of this feature is the ability to track changes in engagement levels and eNPS over time. It lets you share the survey results and trends selectively with the managers. 

Leapsome utilizes Natural Language Processing and Machine Learning to analyze open-ended responses, discover common themes in overall employee experiences, and provide data-driven insights to address workplace challenges. It enables you to segment responses for deeper correlations and engage in anonymous conversations for better understanding. With the help of Leapsome AI, it eliminates manual work by quickly analyzing survey comments, extracting key themes, and generating actionable recommendations. These ultimately help organizations understand engagement drivers that impact performance and retention to develop and maintain their teams effectively.

3. Manage Goals & OKRs

Goals & OKR management feature of this platform enables you to be transparent and accountable for OKRs and goal tracking at all levels. It supports various goal processes and frameworks, including SMART goals and OKRs, reducing administrative expenses caused by recurring goal cycles and fixed timelines. Leapsme goes beyond simple performance tracking by facilitating engagement through feedback and comments on goals. Hence, your employees and managers can collaborate and share crucial contexts for progress.

Its automatic progress updates and tracking reminders ensure goals stay top-of-mind. Moreover, you can integrate 1:1 meetings and performance reviews for seamless discussion on individual goal progress. Its customizable visibility settings and Goal Trees illustrate ownership and dependencies across individual, team, and company objectives. 

Leapsome’s Goal Analytics shares valuable insights through dashboards and progress timelines, allowing for accountability with real-time updates and filters. With the help of Leapsome AI, you can generate effective recommendations for goal setting that adhere to best practices and consider the relevant context. All these accelerate the process of aligning teams and driving progress toward organizational success.

4. Faster Employee Onboarding

Leapsome accelerates your employee onboarding process through integrated features and automation, offering an efficient and engaging experience for new hires. It seamlessly integrates with ATS software like Greenhouse and Lever. Hence, as soon as the applicants accept the job offer, their basic information gets transferred to Leapsome. This eliminates the need for manually re-entering data, saving valuable time and reducing the risk of errors.

Leapsome facilitates proactive pre-boarding by automatically creating pending profiles for new hires. As a result, your admin team can start preparing onboarding materials, assign introductory tasks, and schedule initial meetings even before the employee’s first day. All these ensure an organized and welcoming start.

Its dedicated learning and development module enables human resource managers to develop tailored onboarding learning paths and out-of-the-box courses.  Hence, employees can focus on their professional development from day one.

5. Manage Promotion & Compensation

Using Leapsome, you can manage promotions and compensation for your employees, creating a consistent and fair employee experience. It includes transparent compensation and promotion practices that help you build employee trust and increase retention. It comes with reusable templates and automated workflows that save time, reduce manual work, and leverage core performance data to identify promotion-ready talent. 

Leapsome focuses on fairness and consistency through flexible compensation and promotion workflows. Its native integrations with other Leapsome modules, such as Reviews, Goals, and Learning, generate enriched promotion data, providing a holistic view for decision-making. You can track the career advancement of the employees using analytics data and valuable insights.  It also enables you to engage stakeholders in decision-making while empowering managers to make informed compensation and promotion decisions.

6. Run HR Process

The benefit of using Leapsome HRIS is to run core HR processes that seamlessly connect every stage of the employee lifecycle. It lets you maintain accurate employee profiles, manage contacts, and handle bulk data while ensuring security and compliance through role-based access rights. 

Leapsome saves you from using separate payroll solutions as it streamlines the compensation & payroll process. This SaaS platform automatically gathers relevant data based on flexible and defined policies. Its intuitive dashboards and visual reports offer HR analytics for informed strategic decisions. 

Leapsome allows you to have time-tracking policies that are according to local regulations and company standards. You can manage employee time-offs with clear policies, vacation tracking, and simple approvals, which are customizable for different teams and locations. Its customizable workflows, multilevel approvals, and role-based permissions enable you to perform critical HR tasks with enhanced efficiency and compliance. 

7. Manage Meetings

Leapsome transfers meetings into productive and accountable sessions. It allows participants to contribute talking points or agendas and provides them access via email, Slack, or Teams so that everyone stays prepared and aligned. Whether you have internal or external attendees, it lets you align with the situation with various meeting formats ranging from 1:1s to company-wide gatherings.

It helps you cultivate accountability within your organization by capturing decisions and the assignment of task owners, along with maintaining a transparent history of meeting notes and action items. Its integration with popular calendar apps like Google Calendar and Outlook ensures easy access to meeting details and talking points. You can even integrate Slack with Leapsome to add agenda items directly from Slack for enhanced convenience. 

Leapsome users can also track OKRs and objectives within the meeting context and access continuous feedback to directly incorporate sentiment into 1:1 discussions. Leapsome AI summarizes meeting notes, identifies follow-up tasks, assigns responsibilities, and outlines the next steps, unlocking the true potential of your high-performing teams.

What Does Leapsome AI Do?

Leapsome AI offers a suite of intelligent features that enhance critical processes. The Leapsome AI Copilot for managers provides insights, summaries, best practices, and recommendations for easier decision-making and employee growth. Leapsome AI helps you create effective company objectives and development goals by automatically generating recommendations aligned with OKR best practices and specific contexts. 

For performance reviews and feedback, Leapsome AI saves time by transforming notes into unbiased, learning-oriented comments. This ensures meaningful and actionable feedback while breaking down language barriers for fairness. It also analyses engagement surveys to instantly extract key themes and feedback summaries while generating actionable recommendations.

Leapsome AI provides workforce insights by turning feedback data into actionable intelligence, helping admins to understand trends and drive impactful people development strategies.

Can Leapsome Integrate with ATS and SSO?

Leapsome comes with powerful custom integrations with HRIS, communication, SSO, and ATS tools. HRIS integrations with tools such as BambooHR and Workday enable you to automatically sync employee data, user provisioning, and trigger-based workflow automation within the performance management and goal-setting modules of Leapsome.

Integration with communication tools like Slack and Microsoft Teams facilitates automated notifications, reminders, and the initiation of Leapsome processes directly within these channels. Your employee login process becomes easier with SSO integrations with providers like Okta and Azure AD, as they ensure enhanced security through centralized access management and automated user provisioning. 

For ATS integrations, it supports Greenhouse and Lever to automate the transfer of new hire data to Leapsome once they accept the offer. This helps with pre-boarding preparations and offers a smoother onboarding experience. Overall, these integrations work in sync to minimize manual data entry, ensure data consistency across platforms, improve communication, and ultimately allow your teams to focus on more strategic initiatives.

Leapsome Pricing

Leapsome does not provide pricing information on its website. Only after taking a demo session and sharing your company information can you get custom pricing according to your company size and requirements.

Leapsome Case Studies

Here are some success stories of Leapsome that showcase how organizations have benefited from using this people management platform.

Eurowings Digital: Eurowings Digital is a holistic digital travel companion. It started using Leapsome with the objective of measuring the eNPS (employee net promoter score) of the team. After using Leapsome Surveys, its eNPS question score average increased from 7.9 to 8.5, while the employee turnover rate was reduced from 18% to 5.8%.

Billie: Billie is a Germany-based fintech startup that uses the performance review module of Leapsome. It enabled Billie to customize their reviews with structure, questions, response formats, scale, and competence model. Moreover, it became the one-stop place for all HR data outside the HR database.

Plusdental: Plusdental is a Digital Health Startup that opted for bi-annual 360 review processes and employee engagement surveys of Leapsome. By letting Plusdental create a value-oriented performance management and feedback program, Leapsome brought a positive change in employee behavior. 

Learnerbly: Learnerbly is a UK-based curated learning marketplace. It uses employee engagement surveys that allow it to create its own templates. Hence, it noticed an increased engagement and developed a feedback culture in the organization.

What I don’t Like About Leapsome?

Here are some things I didn’t like about Leapsome.

• No free plan: The platform offers no free plan, making it unavailable for small companies.
• Unknown pricing: Leapsome does not provide a pricing structure on its website. It stops companies with limited budgets from considering it.
• No mobile app: Unlike many employee experience platforms, Leapsome does not have a dedicated mobile app. Hence, users need to access it from a web browser.

Leapsome Alternatives

Leapsome competes with Lattice, Culture Amp, PerformYard, Workleap, and Factorial in the people management sector. Here’s a detailed comparison of Leapsome with these alternatives to help you decide which software fits your needs:

Leapsome Verdict

As an all-in-one people management platform, Leapsome helps SMBs enhance employee engagement, streamline HR processes, and drive team performance through performance reviews, OKRs, continuous feedback, and learning & development. It is a scalable solution for companies that want to foster a culture of growth and alignment. Leapsome receives the Geekflare Innovation Award.

I would strongly encourage small to medium-sized businesses to take a personalized demo to gather firsthand experience of how this platform can transform their HR operations and empower their teams.