Worksuite Review: Manage Freelancers and Contractors with Compliance

Worksuite

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Worksuite is a freelance management software that helps you manage your global network of freelancers and contractors. It is a centralized platform for hiring, onboarding, managing contracts, and making payments with full compliance.

According to a survey conducted by Upwork Research Institute, 28% of skilled knowledge workers have opted for freelance or independent professional careers. If your organization has freelancers as a part of its workforce, you need to have an all-in-one solution like Worksuite that enables you to manage the contractor team while maintaining local compliances.

What are the freelance management features that Worksuite has to offer? How does it handle the compliance issues in terms of hiring, onboarding, and contracts? Read my Worksuite review to find out answers to these.

Features

• Complete freelancer management across the lifecycle.
• Automated workflows for custom onboarding.
• Multi-currency payments for global contractors.
• Complete compliance with local labor laws.
• Analytics to monitor trends and cost efficiency.

Pros

• Manage contract lifecycle with key milestone tracking.
• White-label solution to customize your platform.
• Searchable and customizable private talent pool.

Cons

• Limited project management features.
• Lacks extensive invoice customization.

What is Worksuite?

Worksuite is a cloud-based platform aiming to simplify global freelancer and contractor management by helping you find the top freelancers, customizing onboarding workflows according to your needs, and managing your freelance talent pool.

The software is specifically designed for companies that rely heavily on freelance talent or businesses operating in multiple countries or jurisdictions. Target user groups or industries include digital media, advertising, publishing, creative agencies, video production, editorial, game development, high tech, education, hospitality, enterprises, coaching and consulting, manufacturing, and event management.

For instance, The Motley Fool, a leading FinTech company, used Worksuite to manage a freelance workforce and noticed a 30% reduction in the costs. Also, Translation and Interpretation Network (TIN) had a streamlined onboarding process with Worksuite, resulting in a 40% reduction in onboarding time.

7 Key Features of Worksuite

In this section, I will discuss the major features and their benefits of Worksuite.

1. Freelancer Onboarding & Offboarding

As a freelance workforce management software, Worksuite simplifies every step of a freelance talent lifecycle. It supports customizable contract templates that you can edit in real time and get approved. With localized contracts tailored to regional regulations, Worksuite ensures global compliance for your business.

Its background checking and integrated e-signature facilities enable you to instantly complete the onboarding process. The platform further optimizes the onboarding process through expert Independent Contractor Classification analysis by evaluating factors such as control, permanence, and profit opportunity. Now, you don’t have to worry about misclassification risks and labor law penalties. 

Leveraging its automated reminders, you can ensure timely renewals of contracts to avoid compliance issues. With centralized contract data and performance tracking, you can get real-time insights on workforce analytics for operational efficiency. 

2. Project Tracking and Task Assignment Tools

Are you having a hard time managing the tasks assigned to your freelancers? Use Worksuite’s task management tools to boost and streamline team productivity. Here, you can easily allocate responsibilities to them and monitor their performance with timesheet tracking. 

These features collectively enable freelancers to stay on top of projects, avoid missed deadlines, and ensure each task is completed with precision and confidence. With real-time tracking, users can monitor the progress of tasks and projects at any moment, ensuring they stay informed and proactive. 

Its customizable scheduling module allows for flexible timeline adjustments that suit project-specific needs, reducing the risk of delays. With Worksuite’s prompt notifications and task completion prompts, you can maintain accuracy and accountability. 

3. Compliance Management and Document Handling

If you own a business managing freelancers across the US and Canada, Worksuite has a range of compliance and documentation features to offer you. With centralized 1099 and T4A management, you can view, generate, and e-file tax forms from a single dashboard. This contractor management software ensures no more error-prone manual filing and full compliance with federal regulations. 

Its automated W9 and 1099 generation reduces errors and administrative workload, while electronic and postal delivery options make tax form distribution efficient and secure. Moreover, freelancers can create invoices directly within the platform, accelerating approval and payment cycles while enabling seamless data integration with accounting software. 

Worksuite has real-time invoice and expense tracking that helps you prevent duplicate payments. With its contract-to-invoice matching feature, you can make sure that only approved work is billed. 

4. Global Payments

Worksuite’s global payments feature enables you to pay freelancers in 190+ countries and 120 currencies from the same platform. You can cut down on the time and complexity of handling international transactions by paying multiple freelancers in bulk. 

Worksuite processes the payments in local currency, so freelancers get paid on time without added hassle. It stores all payment data securely for confidentiality and compliance. Using this platform, tracking expenses and managing budgets are effortless tasks, thanks to its clear financial summaries and detailed statements.

If you are already using an accounting tool, you can even sync it with Worksuite to reduce the manual input. Worksuite also automates 1099 forms, centrally handles tax documents, and offers both digital and mail delivery options for US-based teams.

5. Contractor Insurance

Worksuite’s contractor insurance feature makes it simple for freelancers and independent contractors to get the independent contractors insurance they need, right when they need it. Thanks to its partnership with 1099Policy, your contractors can easily get help for 1099 form filing and access essential protections like general and professional liability, and workers’ compensation within the Worksuite platform.

This feature not only protects freelancers from unexpected legal or medical costs but also ensures your business stays compliant and builds trust with your contractors. The entire process in Worksuite is quick and affordable for both short-term gigs and ongoing projects.

What’s more? When you include insurance solutions as part of contractor onboarding, it cuts down on admin time and helps keep your brand protected with policies that meet real-world requirements. 

6. Communication and Collaboration

Worksuite is not a platform that focuses on communication between the stakeholders. However, it does offer an in-app messaging system where you can send messages in tasks and workflows. 

Worksuite enables collaboration between freelancers and client companies with a central dashboard, custom announcement banner, availability updates, resource sharing, and automated project management. These help your team stay updated and collaborate on tasks. 

7. Integrations

Worksuite offers integration support with several types of software. For project management, you can integrate it with Basecamp, Teamwork, Airtable, and Asana. For accounting purposes, it supports Xero and QuickBooks. Worksuite also syncs with CRM or ERP tools such as Oracle NetSuite, Salesforce, and Pipedrive. However, the Worksuite resource document mentions supporting integration through Zapier. So, it might not support direct integration with any of these software and may require you to use third-party tools like Zapier for integration.

Who Should Use Worksuite?

Worksuite is specifically designed to manage a distributed or contractor-heavy workforce by organizations in the following categories:

Enterprises with a Large Freelance/Contractor Workforce: If you have a complex, large-scale workforce with many contractors, use Worksuite to ensure efficiency at every stage of the employee lifecycle.

Agencies Working Heavily with Freelancers: Creative, marketing, and consulting agencies that regularly collaborate with external talents should use Worksuite to easily manage multiple projects and track freelancer performance.

Remote-First or Hybrid Companies Relying on Global Talent: Companies that hire international freelancers or remote teams will find Worksuite to be highly beneficial.

Teams Needing Strict Compliance and Documentation Management: Worksuite offers strict compliance tools for businesses in regulated industries or those requiring detailed documentation and audit trails.

Compliance and Security

Worksuite has a strong compliance and security architecture that supports international business needs. It helps you meet global standards while hiring across borders and managing sensitive data. For instance, it supports global compliance standards like GDPR compliance and CCPA compliance for data storage and data protection. 

To create contractor agreements, it takes assistance from legal experts to ensure proper worker classification. Such actions mitigate labor law-related risks, especially in the U.S. For all independent contractors, it implements automated identity verification to reduce classification errors and support regulatory adherence.

For Worksuite, data security is the top priority, and that’s why it encrypts all data in transit using 256-bit encryption and TLS/SSL-only endpoints that achieve an “A+” rating from Qualys SSL Labs. It strictly enforces internal access protocols, ensuring that employee access to user data is tightly restricted, with exceptions only for customer support under controlled conditions. 

Worksuite Pricing

Worksuite pricing starts from $35/month per active contractor. You can choose from any of its three plans: Core, Plus, and Premium. You need to request a quote to find out the exact pricing for your team, depending on the pricing tier and the add-ons you choose. Here’s a comparison table of its pricing plans:

Features/Plans	Core	Plus	Premium
Platform Users	Unlimited	Unlimited	Unlimited
Talent Directory	✅	✅	✅
Job Posting	❌	✅	✅
Zapier Integration	✅	✅	✅
API Access	❌	✅	✅
Invoicing Currency	Single currency	120+ currencies	120+ currencies
Chat & Email Support	✅	✅	✅

Though it does not offer any free plan or free trial, you can ask for a demo to decide before opting for this platform.

Real Users’ Feedback (Third-party)

Worksuite received mixed reviews on the following review platforms:

• G2: 4.4 out of 5 (based on 90+ reviews)
• Trustpilot: 3.2 out of 5 (based on 15+ reviews)
• Capterra: 4.3 out of 5 (based on 85+ reviews)

I have noticed that all these websites lack recent reviews of Worksuite. Most reviews are two or more years old, so it will not be fair to comment on those reviews, as it is not possible to verify if Worksuite has fixed the issues customers used to face earlier.

According to the new reviews, users expressed satisfaction over its workflow automation and time tracking features. However, some users pointed out its limitations, such as a learning curve and integration issues.

Worksuite Alternatives

In case you want to compare Worksuite with similar platforms, here is a concise comparison table for you on Worksuite alternatives.

Final Verdict: Should You Opt for Worksuite?

If you manage a large contractor-based workforce or have a growing freelancer pool and need a centralized platform for onboarding, contracting, and payments, Worksuite is a viable option for you. 

Also, companies that require custom workflows, multi-currency support, and localized compliance for their freelancers can opt for this freelance management solution. Worksuite recieves the Geekflare Value Award for its robust compliance framework that helps businesses navigate local labor laws, tax regulations, and classification risks.

However, if you have limited freelancer engagement or are looking for a budget-friendly solution, Worksuite is not the right choice for you. Overall, Worksuite empowers organizations to scale their freelance/contractor workforce confidently while maintaining operational control and legal compliance.