Your network is the backbone of your business operations. Make sure you know what’s going on deep inside it.
In many ways, the landscape for digital businesses has seen a revolution or two. What started as simple CGI scripts written in Perl has now bloomed into clustered deployments running fully automated on Kubernetes and other orchestration frameworks (sorry for the heavy jargon — I’m not making it up at all; it’s just the way things are these days!).
But I can’t help but smile at the thought that the fundamentals are still the same as they were in the 1970s.
All we have is abstractions upon abstractions supported by hard, physical cables that form the network (okay, there are virtual networks are well, but you get the idea). If we want to get fancy, we can divide the network into layers as per the OSI model, but all said and done, we’re always, always dealing with TCP/IP protocols (warning, heavy reading ahead!), pings, routers, all of which have one goal in common — transmission of data packets.
So, what is a network packet?
No matter what we’re doing — chatting, video streaming, gaming, surfing, buying stuff — it’s essentially an exchange of data packets between two computers (networks). A “packet” is the smallest unit of information flowing in a network (or between networks), and there’s a well-defined method of constructing and verifying network packets (beyond the scope of this article, but if you’re feeling adventurous, here’s more).
In simpler terms, every packet represents a link in the chain, and is properly transmitted at the source and validated at the destination. Even if a single packet arrives out or order, the process is suspended until all the packets in the correct order have been received, and only then are they put together to form the data they originally represented (an image, for example).
Now that we understand what a network is, it becomes to understand what a network analyzer does. It’s a tool that allows you to peek into individual packets on your network.
But why would you want to go to that trouble? Let’s discuss that next.
Why do we need to analyze packets?
It looks like packets are pretty much the basic building blocks in a network data flow, much like atoms are the basis of all matter (yes, I know, these aren’t true fundamental particles, but it’s a good enough analogy for our purposes). And when it comes to analyzing materials or gases, we never bother about what an individual atom is doing; so, why worry about a single network packet on an individual level? What can we know other than we already know?
It’s hard to sell the importance of packet-level analysis when you haven’t been bitten in the back before, but I’ll attempt.
Packet analysis means getting your hands dirty and reaching down into the very plumbing to figure something out. Generally, you need to analyze network packets when all else has failed. Typically, this includes seemingly hopeless scenarios as follows:
- Inexplicable loss of secret data despite no evident breach
- Diagnosing slow applications when there seems to be no evidence whatsoever
- Making sure your computer/network has not been compromised
- Proving or disproving that an attacker isn’t piggybacking off of your WiFi
- Figuring out why your server is the bottleneck despite low traffic
All in all, packet analysis falls under certain, hard types of evidence. If you know how to conduct packet analysis and have a snapshot, you can save yourself from wrongly being accused of a hack or simply being blamed as an incompetent developer or network administrator.
Regarding a real story, I think this comment on the blog post found here is exceptional (reproduced here just in case):
An application critical to my company exhibited performance problems, was falling on its face in customer deployments. It was a stock pricing application used at the head of ticker plants in financial companies all around the world. If you had a 401(k) around 2000, it probably depended on this application. I did analysis of the sort you’ve been describing, specifically TCP behavior. I pinpointed the problem as being in the OS vendor’s implementation of TCP. The buggy behavior was that whenever the sending stack went into congestion control, it never recovered. This resulted in a comically small send window, sometimes just a few multiples of MSS.
It took a while battling with account managers and developer support folks at the OS vendor who didn’t understand the problem, my explanation, or that the issue *couldn’t* be in the application because the application is blissfully ignorant of TCP machinations. It was like talking to a wall. I started at square one with every conference call. Eventually I got on the phone with a guy with whom I could have a good discussion. It turns out that he put the RFC1323 extensions into the stack! The next day I had a patch to the OS in my hands and the product worked perfectly from that point forward.
The developer explained that there was a bug which caused incoming ACKs *with payloads* to be miscategorized as DUPACKs when the stack was in congestion control.
This would never happen with half-duplex applications like HTTP, but the application I was supporting sent data bidirectionally on the socket at all times.
I didn’t have a ton of support from management at the time (my manager even yelled at me for “always wanting to use a sniffer” to fix problems), and nobody but me was looking at the OS vendor’s TCP implementation as the source of the problem. Wrestling the fix from the OS vendor by myself made this victory particularly sweet, earned me a ton of capital to do my own thing, and led to the most interesting problems showing up on my desk.
In case you didn’t feel like reading through that slab of text, or if it didn’t make much sense, this gentleman was facing performance issues that were being blamed on his application, and the management, as expected, was lending zero support. It was only a thorough packet analysis that proved that the problem was not in the application, but in how the operating system was handling the networking protocol!
The fix was not a tune-up in the application, but a patch by the operating system developers! 😮
Boy, oh, boy . . . Without packet-level analysis, where do you think this person would be? Probably out of his job. If this doesn’t convince you of the importance of packet analysis (also called packet sniffing), I don’t know what will. 🙂
Now that you know packet analysis is a superpower, I have good news: it’s not all difficult to do so!
Thanks to powerful yet simple-to-use packet analyzers (sniffers), gleaning information from the packet-level analysis can be as easy as reading a sales dashboard. That said, you will need a little more than a surface-level knowledge of what goes on inside a network. But then, again, there’s no rocket science here, no twisted logic to master — just plain common sense.
If you start reading through the documentation of one of these tools as you use them on your network, pretty soon, you’ll be an expert. 😀
Wireshark is an old project (it started way back in 1998) that is pretty much the industry standard when it comes to diving deep into networks. It’s impressive when you consider that it’s purely a volunteer-run organization, backed by some generous sponsors. Wireshark remains open-source (not on GitHub, but the code can be found here) and even has a tech conference to its name!
Among the many capabilities of Wireshark are:
- Support for hundreds of network protocols.
- Interoperable with many file formats (tcpdump (libpcap), Pcap NG, Catapult DCT2000, Cisco Secure IDS iplog, Microsoft Network Monitor, Network General Sniffer® (compressed and uncompressed), Sniffer® Pro, and NetXray®, and so on).
- Run-on virtually all platforms out there (Linux, Windows, macOS, Solaris, FreeBSD, and more).
- Live data reading from Ethernet, IEEE 802.11, PPP/HDLC, ATM, Bluetooth, USB, Token Ring, among others.
- On-the-fly gzip decompression.
- Loads of decryption protocols supported (WPA/WPA2, SNMPv3, etc.)
- Extensive VoIP analysis
- Coloring rules for faster visual scanning
Check out this fantastic online course to teach you mastering Wireshark.
If you’re old school (read hardcore command-line junkie), tcpdump is for you.
It’s another of those iconic Linux utilities (like curl) that remains as relevant as ever, so much so that almost all other “fancier” tools build on it. Like I said before, there isn’t a graphical environment, but the tool more than makes up for it.
But installing it can be a pain; while tcpdump comes bundled with most modern Linux distributions, if yours doesn’t, then you’ll end up having to build from the source.
tcpdump commands are short and simple, aimed at solving a particular problem such as:
- Displaying all available interfaces
- Capturing only one of the interfaces
- Saving captured packets to file
- Capturing only failed packets
. . . and so on.
If your needs are simple and you need to run a quick scan, tcpdump can be a great option to consider (especially if you type
tcpdump and find that it’s installed already!). Check out this post for some real-time tcpdump command example.
Promoting itself as a Forensic Network Analysis Tool (FNAT), NetworkMiner is one of the best packet-level analyzers you’ll come across. It’s an open-source tool that can analyze a network passively and comes with an impressive GUI interface for analysis that can show individual images and other files transferred.
But that’s not all. NetworkMiner comes with excellent other features such as:
- IPv6 support
- Parsing of PCAP files
- Extract X.509 certificates from SSL encrypted traffic
- Works with several types of traffic, such as FTP, TFTP, HTTP, SMB, SMB2, SMTP, POP3, etc.
- OS fingerprinting
- Geo IP localization
- Command-line scripting support
Do note that some of these features are available in the commercial version.
Unlike other passive network sniffers, Fiddler is something that sits between your device and the outside world and hence requires some setup (is that why they named it “Fiddler”? 😉 ).
It’s a customizable (using FiddlerScript) free tool that has a long and distinguished history, so if your goal is to sniff HTTP/HTTPS traffic like a boss, Fiddler is the way to go.
There’s a lot you can do with Fiddler, especially if you’re in the mood to don the hacker hoodie:
- Session manipulation: Rip open HTTP headers and session data, modifying them in any way you want.
- Security testing: Lets you simulate man-in-the-middle attacks and decrypts all HTTPS traffic for you.
- Performance testing: Analyze page load (or API response) times and see which part of the response is the bottleneck.
In case you feel lost, the documentation is very good and is highly recommended.
If you miss the simplicity of tcpdump and want to bring it to your Windows systems, says hello to WinDump. Once installed, it works from the command line by typing “tcpdump” the same way the utility works on Linux systems.
Note that there’s nothing to install per se; WinDump is a binary that can be run straight away, provided you have a Pcap library implementation installed (npcap is recommended since winpcap is no longer in development).
For larger networks that have tons of MBs of data flowing through them every second, the tools everyone else uses may run out of steam. If you’re facing the same, OmniPeek might be worth a look.
It’s a performance, analytics, and forensics tool for analyzing networks, especially when you need both low-level capabilities as well as comprehensive dashboards.
If all you’re concerned about is the Windows platform, Capsa is also a serious contender. It comes in three versions: free, standard, and enterprise, each with different capabilities.
That said, even the free version supports over 300 protocols and has interesting features like alerts (triggered when certain conditions are met). The standard offering is a notch above, supporting 1000+ protocols and allowing you to analyze conversations and reconstruct packet streams.
All in all, a solid option for Windows users.
If powerful visualizations and open source are what you’re after, EtherApe is a great option. While prebuilt binaries are available for only a handful of Linux distros, the source is available (on both SourceForge and GitHub), so building it on your own is an option.
Here’s what makes EtherApe great in my opinion:
- Multi-node, color-coded monitoring.
- Support for a ton of packet formats such as ETH_II, 802.2, 803.3, IP, IPv6, ARP, X25L3, REVARP, ATALK, AARP, IPX, VINES, TRAIN, LOOP, VLAN, etc. (actually, many, many, more).
- Read data live off of the “wire” or from a tcpdump file.
- Supports standard name resolution
- As of latest versions, the GUI has been moved to GTK3, resulting in a more pleasant experience.
If you’re a Windows-exclusive shop and value the convenience of priority support, CommView is recommended. It’s a powerful network traffic analyzer with advanced features like VoIP analysis, remote tracking, etc., built-in.
What impressed me most is its ability to export data into formats used by several open and proprietary formats, such as Sniffer®, EtherPeek™, AiroPeek™, Observer®, NetMon, Wireshark/Tcpdump, and Wireshark/pcapng, and even plain hex dumps.
Last on the list is Wifi Explorer, which has a free version for Windows and a Standard version for Windows and macOS. If WiFi network analysis is all that you need (which is pretty much the standard these days), then Wifi Explorer will make life easy.
It’s a beautifully designed and feature-rich tool for cutting straight to the heart of the network.
Honorable mention: It would be a disservice to close this post without mentioning a macOS-exclusive network analyzer I stumbled upon — Little Snitch. It has a firewall built-in, so it comes with the added benefit of immediately letting you control all the traffic perfectly (which can appear to be a pain but is a massive gain in the long run).
You should also explore these network monitoring software for better infrastructure visibility. If you are looking to build a career in network and security, then check out some of the best online courses here.