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In Business Operations Last updated: February 8, 2023
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Managing business processes is complex and requires effort; workflow management software makes it easy to manage and track work.

As your business grows, productivity becomes essential to your company’s success and growth. Companies create processes and rules to achieve efficiency and productivity, and workflow management software is the best solution to manage the work process.

Good workflow management software helps in reducing the time spent on manually managing processes and improving efficiency and productivity. You need workflow management when your business has processes that move through various companies, departments, people, carriers, and steps.

In this article, you’ll discover a list of the best workflow management software to optimize how your organization manages business processes and the benefits of using one.

What is Workflow Management Automation?


Workflow management software is a business process management software that helps organizations map out and automate their business processes.

Automation can help to optimize efficiency, reduce errors and wasted time, and improve communication between different departments and teams.

This software can optimize processes by automating and streamlining the steps involved. It can include routing documents, approving leave requests, or managing expenses.

Workflow management software allows businesses to define and document their processes and track and monitor their progress. It can help to identify bottlenecks and areas of improvement and to make necessary changes to improve the overall process.

How does Workflow Management Automation help?


The need for workflow management automation arises because businesses are increasingly becoming complex and globalized.

With so many moving parts and so much coordination required, it is not possible to manage all workflows manually. Automation can help by providing a central repository for all workflow information and tools for monitoring and managing workflows.

There are several ways in which workflow management automation can help businesses. It includes:

Improve Collaboration Among the Team

It leads to improved communication and coordination, as team members have transparency on assigned and ongoing tasks.

Further, It can help streamline the task-completion process by automating key steps and providing an easy-to-use interface for tracking progress. It can make it easier for team members to work together on tasks, as there’s increased visibility.

Finally, workflow management software can help to improve communication by providing a central place for team members to share information and collaborate on projects.

Increase Accountability

The workflow management software can help ensure everyone is aware of their roles and responsibilities by providing a clear and concise overview of who is responsible for what tasks.

The software can also help to track progress on tasks and projects, providing a clear picture of what has been accomplished and what still needs to be done. It can help to keep everyone on track and focused on their goals.

What’s more, you can also create a system of alerts and reminders, ensuring no task or deadline is forgotten.

Reduce costs

Workflow management software helps reduce costs by automating and streamlining business processes. Businesses can save on labor costs and increase efficiency by automating repetitive and time-consuming tasks.

In addition, It can help identify bottlenecks and inefficiencies in business processes, which can be rectified to reduce costs further.

Stress reduction and enhanced productivity

The most obvious benefit of integrating workflow management software is that it can help you keep track of your tasks and deadlines, ensuring you never miss a deadline. It can be a huge time-saver and can help to boost your productivity.

Moreover, It can help to reduce stress by giving you a clear overview of your upcoming tasks and deadlines.

It enables you to plan your time more effectively and avoid taking on too much work at any time. By having visibility of your workload, you can better manage your time and avoid feeling overwhelmed.

Minimize barriers

A workflow management software is designed to help businesses identify and overcome barriers to efficiency. The software provides visibility into all business areas, from individual tasks to the big picture.

It allows businesses to see where improvements can be made and make the necessary changes. By doing this, businesses can make the necessary adjustments to ensure that work flows smoothly and efficiently.

Eliminates micromanaging

When you have a lot of employees working on different tasks, workflow management software can be difficult to keep track of everything and ensure that everyone is doing their job properly.

With workflow management software, you can create a system where each employee has a task list, and you can easily see what they are working on at any given time. It eliminates the need for micromanagement and allows you to focus on more important tasks.

What are Important Features that Workflow Management Software should have?


Choosing the right workflow management is vital to ensure that it will lead your business on the right track. There are a few key features when choosing workflow management software.

Integration with other apps

A workflow management software should integrate with other apps as it will help to automate tasks and processes by integrating with apps that already automate those tasks.

Also, integrating with other apps can help to provide more data and information to the workflow management software to make the workflow more efficient.

Cloud-based technology

Cloud-based technology has become the new norm due to its benefits.

Some of them are:

  • Greater flexibility and accessibility
  • More secure than traditional on-premise software
  • More scalable than on-premise software
  • Quality control and increased flexibility
  • Valuable insights

These benefits make cloud-based workflow software a critical element in a workflow management software system.

Parallel branches

Parallel branches offer greater flexibility and efficiency in managing tasks, makes it easier to track and monitor progress, and help to ensure that tasks are completed in a timely and orderly fashion.

SLA Indicators

SLA status indicators help you identify the tasks that are behind schedule and need to be prioritized.

Having SLA more indicators in your workflow management software will allow you to see tasks at risk of not being completed within the agreed-upon timeframe, identify tasks to be escalated to avoid potential delays, and helps to ensure that tasks are completed on time by providing a visual reminder of the deadline.

KPI metrics reports

KPI-based reports are extremely convenient and essential for scaling and running a business.

They provide visibility into a workflow’s performance, identify bottlenecks and inefficiencies, and track and measure progress over time.

Setting and understanding KPI metrics reports will enable you to direct your business in the right direction and track success.

Here is the list of best workflow management automation software to optimize processes


Pipefy is one of the most widely-used and intuitive workflow management software that enables businesses to automate and manage their workflows in the easiest possible way.

It is a hub of extremely functional features to create, automate, oversee and adapt workflows. Pipefy offers everything you need to scale your business to heights.


Features of Pipefy

  • Pipefy allows you to synchronize tasks at every level, making it easier to adapt to the changes and measure success.
  • It lets users create custom workflows, eliminate unnecessary elements from their workflow and only work on important tasks.
  • Pipefy is suitable for businesses of all types and sizes. Whether you’re a small team or a big enterprise, Pipefy has something for you!

Pipefy offers a free workflow management plan, a business plan for small businesses, an enterprise plan, and a custom-made plan for large enterprises.

monday is the easiest way to manage workflows, projects, and work teams. It equips you with the right tools to organize work, including workflows, projects, task and time management, file sharing, reporting, and a viable, modern replacement for email.

If you’re a large enterprise with complex systems, could be the perfect fit for your business.

Features of

  • This software stands apart because it provides a complete package for all your management needs.
  • workflow management software allows setting up individual goals for your team and lets them do their work without you micromanaging everything.
  • It helps you beat the roadblocks with the help of imported visibility into your workflows. let you know what’s working, what’s on the way, and what needs your attention. offers flexible workflow management plans for different types of businesses. They also have a free plan. And their paid plans start from as low as $8 per month/user and go up to $16 per month/user with customization available.



Wrike enables teams to throw out the unnecessary stress of overseeing everything manually.

It has easy add-on functionality, a drag-and-drop interface, and easy customization features. Wrike allows you to create smart, private, and collaborative workflows that keep your data stored.

Features of Wrike?

  • It lets you assign, monitor, and review tasks of your team anytime from anywhere at your convenience.
  • Pin important to-do lists. Wrike allows you to align tasks as per their priority levels and enables you to keep a check on them regularly.
  • Streamline every level of the workflow management process with the power of AI and free up time from your busy schedule

The best part about using Wrike is their free plan. Apart from that, they offer four paid plans according to the sizes of businesses. Wrike also offers customized plans for enterprises.


Businesses love using the Kintone workflow management software because of the convenient customization option this tool hosts.

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Kintone helps you achieve a better work-life balance and work environment by letting them outsource repeated tasks to the software and putting your energy into more important parts of the business.

Features of Kintone?

  • Kintone gets integrated with several applications.
  • It’s an end-to-end toolkit to fulfill all your management needs.
  • It provides ultimate productivity with the help of 1,000 pre-built applications.

You can purchase Kintone’s paid plan, which comes at $24 per user/month for all types and sizes of businesses.


Zoho stays on the top when it comes to ultimate workflow management software solutions.

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It’s an all-in-one solution that comes with a bunch of handy management features.

For businesses who are looking for the best value of money software, Zoho is their way! It hosts an approval-driven workflow but without unnecessary back and forth, visualizes project overviews, and gets actionable reports to work upon.

Features Zoho Workflow Management Software?

  • Zoho’s fully customizable workflow management services allow building the solution according to your needs
  • Zoho also helps reduce chaos and improve efficiency with its data on people, processes, and reports.
  • It can handle multi-level approvals, back-and-forth communication, and manage everything without doing much.

At Zoho, you can choose one of their two paid plans; Standard and professional. You can get one as per your business’s requirements.


Kissflow helps businesses manage and track processes and workflows. It is a simple, intuitive, and easy-to-use solution that gives you complete visibility of the work.


Project managers and teams can easily manage the entire workflow through a highly collaborative dashboard perfect for different team sizes.

Features of Kissflow?

  • It has a user-friendly UI making it easier for newbies to navigate and utilize the software for their business
  • It allows codeless management.
  • Kissflow equips you with real-time insights that help monitor and understand progress regularly.

Kissflow has three paid plans for businesses starting from $10 per user/month. They also offer customized workflow plans as per businesses’ needs.


Beslick is a smart workflow management software that focuses on helping businesses streamline their workflows.


This excellent workflow management tool enables you to achieve efficiency, accuracy, and consistency in your processes. This software comes with solutions for every aspect of business procedures.

Features of Beslick?

  • It provides visual reports and data export features for continual advancement.
  • It delivers deeper insights and visibility into the workflows.

What we love the most about Beslick is how transparent and generous they’re with their pricing.

Beslick offers one paid plan that costs $10 per user/month and allows unlimited workflows and resources.



Aproove is the one-stop solution for workflow management for all business goals and processes. This software allows businesses to automate tasks faster, eliminate manual efforts, and accomplish tasks on their terms.

Features of Aproove?

  • It has a custom form feature that allows you to insert the forms anywhere between your workflows.
  • Aproove provides a very intuitive dashboard that projects the data and helps you track success through real-time insights.
  • It makes interaction with the team easy and allows collaboration with everyone in one place.

Aproove has two plans. One is classic for small and medium-sized enterprises. And the other one is the Aproove Enterprise plan, which comes with more advanced features and flexibility for large-scale businesses.


Feature-rich workflow management software gives you a competitive advantage and makes your business much more manageable.

The best workflow management software is the one with a fair price and brings more value to your business. Before choosing any of the tools mentioned above, try claiming their free trial first to understand whether it’s the one.

You may also explore some best Workflow Automation and Integration Platform for personal or business use.

  • Shalabh Garg
    Shalabh Garg is a content writer & SEO professional who loves writing on technology, SEO, digital marketing, emerging marketing trends, and tools. He is passionate about food, traveling, and cricket.
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