People love messaging.
It’s everywhere, and most likely, your customer is on any one of the chat services.
- Facebook Messenger
- Skype
- LINE
- Slack
- QQ Mobile
- And much more…
Do you agree?
Well, if not, then take a look at mobile messaging app stats by Statista.
Get into the new world by having a Chatbot for your business to transform the service, support, and overall user experience.
If you are wondering what Chatbot is – it’s a program designed to have a conversation with a human over Chat. You can train/configure your chatbot to answer to your customer on your behalf. A chatbot can understand the human language and respond accordingly.
There are a significant number of automation possibilities through Chatbot, including some of them below.
- FAQ – create a bot to automate your frequently asked questions
- Order Tracking/Shipping – let bot answer the order/shipping status
- eCommerce – train your bot to engage your website visitor and convert them into customer
You can either develop your own or leverage the following service provider to build your chatbot.
Chatbot Creation Platform
Collect.chat
Collect.chat’s human-friendly Chatbot service ensures you have higher conversions and better customer satisfaction levels. You can let it run automatically 24/7, even while all your staff members are fast asleep. Just set it up once and it requires no further configurations or maintenance unless you wish to.
The intelligence of this Chatbot can engage and convert visitors by conversing like a human, rather than throwing generic phrases. You can even integrate it to over 15 different third-party apps, including Gmail, WordPress and Dropbox.
Collect.chat is used by over 10,000 businesses all over the world and Airbnb is one of them. You can try out their demo and get started from there.
HubSpot
With HubSpot’s Chatbot Builder, you can have unlimited personalized conversations with your customers, and that too at scale. This is a great solution to provide support, book meetings, and even qualify leads without really having much of staff members.
While it’s still a “Chatbot,” but it doesn’t really have to sound robotic. Your bot can view every customer’s past conversation history and add a human touch to it by enabling personalized messages for that particular user.
Using this service would mean allowing your members to automate the common questions and problems, and focus on conversations that require attention. You can seamlessly assemble this Chatbot into your website without having any coding knowledge. Just choose a template based on your bot’s purpose, and then customize the tone, questions, and other elements to match your requirements.
If in case you do not wish to use a template, then you can start from scratch as well and build it easily from there.
Chatfuel
Launch your Facebook chatbot in few minutes without coding. Chatfuel is used by a big giant like UBER, TechCrunch, etc.
Chatfuel integrates with all your favorite services, including Twitter, YouTube, JSON, Instagram, etc.
And the most fantastic thing about Chatfuel is pricing.
Super cool. Isn’t it?
If you decide to use Chatfuel, then I would recommend this tutorial to build a Facebook chatbot.
Morph.ai
Morph.ai lets you build a chatbot in minutes. You can offer support/service over a conversational-based interface. It understands the natural language, response contextually, and lean & evolves.
Morph.ai gives you full control to customize the chat flow, message, interface, and it supports a large number of chat services, including the following.
- Facebook Messenger
- Slack
- Skype
- LINE
- SMS
I created one for my Facebook Page, and it looks fantastic.
Another good thing about Morph is, you can integrate the chatbot with Shopify, Zendesk, Salesforce, Intercom, API, Hooks. So you don’t have to export the leads/data manually.
Overall, bot configuration through their admin panel is quite straightforward, so go ahead and create your first chatbot.
Flow XO
Build and host great bot for messenger, slack, telegram, etc. with FlowXO. You don’t need to know the coding to own the bot.
FlowXO helps you to integrate your bot with more than 90 third-party services, including the following.
- Buffer
- GitHub
- Gmail
- JIRA
- Mailgun
- StatusCake
- And much more…
SnatchBot
SnatchBot allows you to build chatbots for free on Facebook Messenger, Telegram, Line, Skype, Websites, Viber, and many more channels. It has it’s own NLP engine, which works in 135 languages. And the interface is easy to use: no coding is needed at all.
Botsify
Botsify lets you create one chatbot for up to 100 users per month is FREE. If you are looking for a purely Facebook chat, then this is something worth giving a try.
Do you have a WordPress website? Botsify got a plugin for that. You can try the sample chatbot here.
You can design the bot, and it supports image, video, audio files, and the option to integrate with Medium.
API.AI
Built intelligent Facebook Bot in three easy steps with api.ai.
- Design – Create your bot
- Connect – integrate with your favorite backend
- Launch – go-live
API.AI provides a complete solution to build machine learning the smart, conversational platform and support cross-platform like Android, HTML, Node.js, iOS, Python, etc.
Currently, it supports 14 languages and can be integrated with the following.
- Slack
- Skype
- Cisco Spark
- Kik
- LINE
- Amazon Alexa
- Telegram
- Twilio IP/SMS
- Microsoft Cortana
- Agent Demo
Motion.ai
Create two chatbots for up to 1000 messages per month in free with Motion.ai. Not just Facebook, but Motion lets you create a bot for SMS, Web-based, Slack, Smooch & email.
You can get started for free, and they got detailed documentation.
Manybot
Is your audience on Telegram?
Manybot lets you create a bot for telegram without writing a single line code.
You can send text, picture, video to your subscribers, and there is no limit on the post length. Create custom commands to control your business.
And last but not least, you can configure auto-posting your blog with RSS feeds.
Conclusion
I hope the above gives you an idea of how to create your personal or business chatbot to speed up things. Most of the above have the FREE plan, so go ahead and try out.
I am sure you will love it.
