AI for Business

AI hallucinates, but it shouldn’t stop you from using AI’s capabilities to grow your business. Like every technology, AI has its limitations, and they can be mitigated. In this strategic…

We tested the top AI presentation makers including Decktopus, Prezi, and Gamma to help you choose the best tool for your pitch.

Many times I’ve seen a “smart” AI give a polished, convincing answer that was completely wrong. For example, a legal assistant might confidently answer compliance questions but completely miss a…

Interactive Voice Response (IVR) works, but they’re not perfect. Legacy IVR systems improve efficiency and customer experience, but they bring new issues, including confusing menus, poor voice recognition, limited self-service…